Please use these categories to communicate changes made to ReligionAndPublicLife.org for the following audiences: administrators, content creators, designers, developers, faculty, learners, partners, philanthropic investors, tech support agents, and vendors.
The Support Desk ticketing system now filters members’ tickets by All, Active, and Closed tickets. Active tickets are defined as tickets our agents classify as Open, Pending, Waiting on Member, Waiting on Third Party, or Resolved. “Resolved” means that the task is complete but will remain active for 48 hours at which time it will convert to a Closed ticket. Closed tickets are defined as all Archived tickets.
Introduced a product management platform by helping members understand features and content that is being considered, under development, or launched. Members can vote on which items to prioritize through this interactive roadmap.